Privacy Policy for KOH Clinic

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At KOH Clinic, your privacy is our priority. We are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, book appointments, or engage with our services.

We may collect and process the following information about you:

• Personal Information: Name, address, email address, phone number, date of birth, and other personal details you provide when booking an appointment or contacting us through our website.
• Medical Information: Details related to your vision and hearing health that you provide during appointments or through our online forms.
• Technical Information: Information such as your IP address, browser type, and the pages you visit on our website, collected via cookies and analytics tools.

We use your information for the following purposes:

• Service Delivery: To manage and fulfil your appointments, provide tailored eye care and hearing services, and communicate with you regarding your health and treatments.
• Marketing: With your consent, we may send you promotional material, special offers, and updates about our services.
• Improving Our Website: We use cookies and analytics tools to understand how users interact with our site and improve your online experience.

We value your privacy and do not sell, rent, or trade your personal information. However, we may share your data with:

• Service Providers: Third-party companies that assist us in providing services, such as payment processors and appointment scheduling platforms.
• Legal Obligations: We may disclose your information when required by law or to protect our legal rights.

We implement robust security measures to protect your data from unauthorised access, misuse, or loss. While no online service is completely secure, we work diligently to maintain your privacy.

Our website uses cookies to enhance user experience and collect data about how you interact with our site. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your browsing experience.

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your data, subject to legal and regulatory requirements.
• Opt-Out: Unsubscribe from our marketing communications at any time by following the instructions provided in our emails or contacting us directly.

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies when visiting them.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us at:

KOH Clinic
Address: 1-3 Preston Street, Kirkham, PR4 2YA
Email: hello@KOH.clinic
Phone: 01772 685317